ChatGPT, while showing potential in various business applications, has limitations when it comes to improving the sales process. These limitations include the use of general data sets, the need for precise prompts, lack of industry-specific knowledge, limited understanding of customer emotions, lack of personalization, and the absence of analytics and reporting features. Sales teams can explore alternative AI platforms, like Samplead, that provide tailored solutions for sales workflows, combining human intuition with AI automation and insights for better sales outcomes.