How to Override Status

How to Override Status

                                        How to Override Status

If the user wishes to relabel the status of a prospect, it can be manually overridden.

  1. From the Home Page, click on the ‘Messages’ tab at the left hand side of the screen.

  1. Once you find the specific prospect in the Messages page, click on the three dots at the top right corner of the screen.

  1. Click ‘Override Status’

  1. Choose the new status.

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